Partner Centric – Barrister’s model focuses on creativity. Barrister is able to work with our Partners to create programs to meet their Clients needs. With the flexibility our systems, we can structure our capabilities in a way that integrates effectiveness within our Partner’s framework.
Services only Company
Barrister does not sell hardware. Our core competency is services, and that is all we focus on. Our Senior Managers having ITIL certifications and Six Sigma Black Belts..
Effective Process and Dedicated Personnel
Barrister’s processes have been refined over the life of the company. Our processes are organized in specialized functions to ensure a quality of execution that is seamlessly integrated for solution delivery. A dedicated Client Relationship Specialist is assigned to each account. They are selected for their excessive experience with our processes and systems, monitoring the performance of the team to ensure World Class service delivery.
Barrister has developed our own system management and Client access too. The tools include all the functional models required to manage a services business as well as features that allow Clients to transparently monitor and interact within the process.
The heart of any services company is its technical staff. Beyond Human Resources, Barrister has several key groups with the company that focuses on the development, regular performance reviews and ongoing coaching of all our technical staff. This includes every member of the technical and support teams.
Flexible Business Model and Service Terms
Barrister offers customers a flexible business model and service terms that allow them to select the right service level they need – and when they need it. Barrister offers a broad range of services, ranging from maintenance contracts to per incident on-site hardware repair to help desk and equipment installations. Service is available up to 24/7, with flexible on-site response and resolution times.
Rapid Implementation of New Services
Through its flexible business model, Barrister can offer its customers rapid implementation of new services and shorter ramp-up times. Barrister can integrate required technical skills into its service delivery infrastructure in support of new services; ultimately getting customers up and running fast. With a highly scalable advanced technology infrastructure, Barrister can easily meet the growing call volume demand of customers. Our Executive staff is highly involved in all aspects of the business, including monitoring company’s performance. We are the largest and oldest woman owned IT business.
Strong Company History
Barrister has been chosen by leading manufacturers and service provider’s to partner with in meeting their Clients needs. We also carry more warranty and service authorizations than any other services only company in the industry.